EKINOPS revealed its Product Reliability Metric (PRM) of 0.33% for 2013/2014. PRM is the metric used to quantify the number of equipment failures over a specified period of time as measured against the embedded base of equipment. Across the industry, the average is between 1% and 1.5%, which means EKINOPS outperformed the average.
“While it may not always make the headlines, at the end of the day, we believe that product quality and reliability are the keys to a long-term partnership with our customers around the world,” déclare François Xavier Ollivier, Directeur des opérations chez Ekinops.
Ekinops’ superior product quality is definitely noticed by its customers, such as Recovery Point Systems, a leading US national provider of integrated business continuity and IT disaster recovery solutions.
“Successful disaster recovery depends on the network. If the network stops, the service stops,” commented Marc Langer, President and Founder of Recovery Point. “The EKINOPS DWDM technology not only delivers nearly unlimited transport capacity and supports all of our business-critical protocols, but the simplicity of the platform translates to minimum operational support and attention. This helps us provide a consistent, positive customer experience.”
Recovery Point’s network was designed for maximum performance, security and flexibility. The infrastructure, thanks to the EKINOPS 360 optical transport platform, allows clients to eliminate many of the complexities, delays and expenses of last-mile, local loop, and long-haul circuits. As the size of these data circuits continues to grow, so does the value of the network.
EKINOPS recognizes that any impairment or loss in the transmission of data can have a negative effect and even pose a significant risk to the network operator’s business. That is why EKINOPS has developed and continues to refine products and processes that insure the delivery of services of the highest quality and reliability.
“At Ekinops, we are fully committed to delivering innovation as a layer one optical transport solution leader and our exceptional product reliability is helping us achieve that goal.” concluded Ollivier.