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ONEACCESS

SUPPORT SERVICES

129 services providers worldwide, of all types and sizes, depend on OneAccess
to deliver advanced and market-leading business communications and collaboration services.

OneAccess offers a range of support options for its software and hardware products so that service providers
can meet their own SLAs while maximizing the returns on their investments.

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Global

A global team of highly skilled technical support engineers – ready to help

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Field-proven

Carrier-grade solutions and many years of interoperability expertise

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Automated

A rigorous and highly automated set of test benches

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We care

Dedicated and reactive teams that aim to deliver solutions – fast

OneAccess Support Services options

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Software

Basic and Advanced 3rd level support

Stringent SLA for Advanced 3rd level

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Hardware

OneAccess carrier-class pCPEs are protected by our OneAssurance warranty for 1 or 2 years

Customers also have the option to purchase an Extended Hardware Warranty

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Professional Services

Ad hoc services to leverage OneAccess software and hardware products and features, including customization, certification, training and deployment

Consulting services to turbo-charge large projects

Latest News

  • Solid Q4 2020, revenue at upper end of the target range - FY revenue stable at €93 million

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading supplier of telecommunications solutions for telecom operators and businesses, has posted its revenue for FY 2020 ending December 31, 2020 and announced its financial reporting calendar for 2021.

     
  • EKINOPS signs VExpress Distribution as an Authorized Distributor for its OneAccess brand in Australia

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading supplier of optical transport and enterprise connectivity solutions, today announces the distribution agreement with VExpress Distribution, an Australian-owned distributor of dynamic telecommunication, data and mobility solutions for the OneAccess branded portfolio.

     
  • EKINOPS and LiveAction Announce Technology Partnership

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading supplier of optical transport equipment and enterprise connectivity solutions, and LiveAction, a provider of expert network performance analysis and management, today announce the integration of their technologies to provide service providers with advanced, real-time network performance analytics and value-added services via a combined routing solution.

     

EKINOPS Worldwide

EKINOPS EMEA & APAC
Telephone +33 (0)1 77 71 12 00

EKINOPS AMERICAS
Telephone 800-670-2618

 

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