129 services providers worldwide, of all types and sizes, depend on OneAccess
to deliver advanced and market-leading business communications and collaboration services.
OneAccess offers a range of support options for its software and hardware products so that service providers
can meet their own SLAs while maximizing the returns on their investments.
A global team of highly skilled technical support engineers – ready to help
Carrier-grade solutions and many years of interoperability expertise
A rigorous and highly automated set of test benches
Dedicated and reactive teams that aim to deliver solutions – fast
OneAccess Support Services options
Basic and Advanced 3rd level support
Stringent SLA for Advanced 3rd level
Ad hoc services to leverage OneAccess software and hardware products and features, including customization, certification, training and deployment
Consulting services to turbo-charge large projects