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ONEACCESS

SUPPORT SERVICES

129 services providers worldwide, of all types and sizes, depend on OneAccess
to deliver advanced and market-leading business communications and collaboration services.

OneAccess offers a range of support options for its software and hardware products so that service providers
can meet their own SLAs while maximizing the returns on their investments.

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Global

A global team of highly skilled technical support engineers – ready to help

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Field-proven

Carrier-grade solutions and many years of interoperability expertise

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Automated

A rigorous and highly automated set of test benches

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We care

Dedicated and reactive teams that aim to deliver solutions – fast

OneAccess Support Services options

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Software

Basic and Advanced 3rd level support

Stringent SLA for Advanced 3rd level

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Hardware

OneAccess carrier-class pCPEs are protected by our OneAssurance warranty for 1 or 2 years

Customers also have the option to purchase an Extended Hardware Warranty

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Professional Services

Ad hoc services to leverage OneAccess software and hardware products and features, including customization, certification, training and deployment

Consulting services to turbo-charge large projects

Latest News

  • EKINOPS OneOS6-LIM Certified on Verizon Wireless Network Together with Lanner 1515 Whitebox Solution

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading provider of open, future-proof and flexible networking solutions to service providers and telecom operators, today announces the certification of the EKINOPS OneOS6-LIM (Operating System and software Local Infrastructure Manager), with the Lanner NCA-1515/L-1515 on the Verizon Wireless Network. The certification under the Verizon Wireless Open Development Initiative (ODI) program allows a product to connect to the Verizon Wireless Network.

     
  • Adamo deploys EKINOPS FlexRate™ solution to help network expansion into Spain’s rural areas

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading supplier of advanced optical transport systems and access network solutions for service providers and enterprises, today announces that telecom operator Adamo has chosen its FlexRate™ optical transport solution as part of a €250 million infrastructure investment which will deliver high-speed fiber optic internet and telecommunications services to homes and businesses in less densely populated areas across Spain.

     
  • Nine-month revenue flat at €67.4 million

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading supplier of telecommunications solutions for telecom operators and businesses, has published its revenue for the third quarter (July 1 - September 30) of 2020.

     

EKINOPS Worldwide

EKINOPS EMEA & APAC
Telephone +33 (0)1 77 71 12 00

EKINOPS AMERICAS
Telephone 800-670-2618

 

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