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ONEACCESS

SUPPORT SERVICES

129 services providers worldwide, of all types and sizes, depend on OneAccess
to deliver advanced and market-leading business communications and collaboration services.

OneAccess offers a range of support options for its software and hardware products so that service providers
can meet their own SLAs while maximizing the returns on their investments.

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Global

A global team of highly skilled technical support engineers – ready to help

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Field-proven

Carrier-grade solutions and many years of interoperability expertise

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Automated

A rigorous and highly automated set of test benches

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We care

Dedicated and reactive teams that aim to deliver solutions – fast

OneAccess Support Services options

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Software

Basic and Advanced 3rd level support

Stringent SLA for Advanced 3rd level

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Hardware

OneAccess carrier-class pCPEs are protected by our OneAssurance warranty for 1 or 2 years

Customers also have the option to purchase an Extended Hardware Warranty

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Professional Services

Ad hoc services to leverage OneAccess software and hardware products and features, including customization, certification, training and deployment

Consulting services to turbo-charge large projects

Latest News

  • EKINOPS Completes BT Wholesale Certification for Media Gateways

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading supplier of optical transport equipment and router solutions for service providers and telecom operators, today announces successful certification of its media gateways in-line with BT’s Wholesale Hosted Communications (WHC) requirements.

     
  • Revenue growth of 9.3% in Q3 2019

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading supplier of telecommunications solutions for telecom operators, has published its revenue for the third quarter of 2019.

     
  • VMware SD-WAN by VeloCloud VNF achieves Integration Level 4 Certification on EKINOPS OVP uCPE

    Following the announcement of the collaboration between EKINOPS and VeloCloud by VMware in March 2019, the two companies have worked to bring the solution to a new level. Now, VMware SD-WAN by VeloCloud VNF has achieved Integration Level 4 certification on EKINOPS OVP uCPE. This highest level of certification enables service providers to adopt the solution of “EKINOPS OVP uCPE and VMware SD-WAN by VeloCloud” with confidence.

     

EKINOPS Worldwide

EKINOPS EMEA & APAC
Telephone +33 (0)1 77 71 12 00

EKINOPS AMERICAS
Telephone +1 (571) 385-4103

 

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