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ONEACCESS

SUPPORT SERVICES

129 services providers worldwide, of all types and sizes, depend on OneAccess
to deliver advanced and market-leading business communications and collaboration services.

OneAccess offers a range of support options for its software and hardware products so that service providers
can meet their own SLAs while maximizing the returns on their investments.

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Global

A global team of highly skilled technical support engineers – ready to help

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Field-proven

Carrier-grade solutions and many years of interoperability expertise

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Automated

A rigorous and highly automated set of test benches

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We care

Dedicated and reactive teams that aim to deliver solutions – fast

OneAccess Support Services options

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Software

Basic and Advanced 3rd level support

Stringent SLA for Advanced 3rd level

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Hardware

OneAccess carrier-class pCPEs are protected by our OneAssurance warranty for 1 or 2 years

Customers also have the option to purchase an Extended Hardware Warranty

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Professional Services

Ad hoc services to leverage OneAccess software and hardware products and features, including customization, certification, training and deployment

Consulting services to turbo-charge large projects

Latest News

  • United Fiber & Data Deploys EKINOPS 600G FlexRate™ Solution

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading supplier of optical transport equipment and router solutions for service providers and telecom operators, today announces that United Fiber & Data (UFD), a leading provider of a diverse, scalable, carrier-neutral fiber optic network based in York, PA USA, is using it’s 600G FlexRate™ technology to expand UFD’s service offering throughout both the metro and backbone portions of its network in the U.S. Northeast region.

     
  • EKINOPS joins the Open ROADM group

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading supplier of optical transport equipment and router solutions, today announces that it has joined the Open ROADM Multi-Source Agreement (MSA).

     
  • Revenue at €93.5m for 2019, an 11% increase with 21% growth in Q4

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading supplier of telecommunications solutions for telecom operators, has posted its revenue for FY 2019 ending December 31, 2019 and announced its financial reporting calendar for 2020.

     

EKINOPS Worldwide

EKINOPS EMEA & APAC
Telephone +33 (0)1 77 71 12 00

EKINOPS AMERICAS
Telephone 800-670-2618

 

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