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Location: Belgium City: Heverlee Department: Sales Contract Type: Full time

Support the sales developments in close cooperation with the account manager. Deliver pre-sales oriented technical support and follow-up on the customer-projects, as well as representing the customer within the Ekinops organisation as regards technical feedback and questions.

Context:

  • Collaboration with a multi-cultural / multi-site organization
  • Large product and technology range to support
  • Fast changing technical environment, constant need to keep up to date
  • Country-dependent technical requirements, dependant on the development phase of the telecommunication infrastructure

Duties and responsibilities

  • Build in-depth knowledge of the customers’ technical architecture, services model and Operational processes
  • Build intimate relationships with the customer Engineering and Service development functions
  • Provide in depth knowledge of Ekinops Access product portfolio to the customer and account team
  • Knowhow and experience of Access, Transport knowledge is a plus
  • Propose compelling solutions to meet customers technical requirements
  • Construct winning technical responses to RFIs and RFPs
  • Identify the appropriate software and hardware configurations to meet the customer’s needs
  • Project Manage the technical action plan from selection to deployment (customer qualification and testing)
  • Manage the communication of special requirements, new products and features through the CTO and Product Marketing / Management organization

Skills and profile

  • Education level & general experience
    • Bachelor or Master degree in engineering, informatics or equal by experience
    • 5 years of technical experience in the sector (IT/datacom)
  • Technical knowledge
    • Telecom background (Routing protocols, QoS, tunnelling, IP VPNs, security …)
    • VoIP solutions (SIP, SBC, centrex, Coding techniques)
    • Experience in IT, Virtualization, SD-WAN is a strong  plus
  • Behavioural indicators
    • Can-do and ownership attitude
    • Ability to work in a team
    • Good communication / presentation skills
    • Ability to build relationship with various functional and hierarchical groups (technical, marketing, management)
    • Copywriting skills
    • Entrepreneurial spirit with strong business development skills
    • Multi-lingual: Dutch, English. French is a plus
    • Self-learning attitude
    • Prepared for travel up to 50%

To apply

Ekinops endeavours to be an employer of choice. Our teams are dedicated, imaginative and astute. We strive to work together around our core values, which includes dynamism, empowerment and customer focus.

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