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Positions and Careers at EKINOPS

EKINOPS product portfolio consists of two highly complementary product brands: one for Infrastructure (Ekinops360 for Optical Transport Solutions) and one for Managed Services (OneAccess for Network Access Solutions). Today, over 120 international service providers, including numerous Tier 1 carriers around the world, trust our people and technologies to help them with their infrastructure and to deliver enterprise managed services to their customers around the world. Over 50% of our 400 plus-strong team works in our multi-national R&D centers. Our company has a strong international background, with sales offices strategically located around the world. Our teams are dedicated, imaginative and astute.

Want to work for a dynamic, agile and international company shaping the future of communication services?
Then come and check us out.


Please apply to:

EKINOPS / Human Resources
By e-mail, click here

Positions advertised here are related to both the Ekinops360 and the OneAccess portfolios.


France

Lannion (22300)

Technicien Intégration des produits Ekinops

Location

Lannion, FRANCE

Contract type

Permanent, full time

Date

15/01/2020

Purpose of the job

La personne intégrera des commandes de différents niveaux de complexité sur le site de Lannion. Il supervisera également les livraisons faites à partir de nos sites EMS.

Il sera en charge de l’évolution de macros de tests pour vérifier les versions softwares / hardwares avant la livraison et remonter les inventaires.

Il sera impliqué dans le maintien et le développement opérationnel des outils de tests de la plateforme d’intégration

Duties and responsibilities

  • Connaissances de l’environnement des produits en exploitation chez les clients et particulièrement des Normes et Protocoles Telecom (DWDM / OTN) / Datacom (Ethernet/Fiber Channel) et Video
  • Développement informatique (Python / Visual Basic est un plus)
  • Optique
  • Electronique

Skills and profile

Education

DUT / Bac +3

Anglais Courant

Experience

Une première expérience en entreprise est fortement recommandée

  • Esprit d’équipe
  • Autonome dans son travail
  • Respectueux de la qualité des produits livrés chez nos clients

QSE Manager

Location

Lannion

Contract type

Permanent, full time

Department

Manufacturing

Purpose of the job

  • Maintien de la certification qualité ISO 9001 V2015 et de la certification environnementale ISO 14001 V2015
  • Développer et mettre en place des démarches dynamique d’amélioration continue
  • Veille réglementaire (Obligations de conformité)
  • Gestion de la non-conformité interne et de la non-conformité externe (EMS, fournisseurs)
  • Mettre à jour le document unique
  • Réaliser l’exercice d’évacuation d’incendie (2 fois/an)
  • Réaliser des audits EMS et fournisseurs
  • Préparer, mettre en place la surveillance et les audits internes ainsi que les audits externes et ceux de fournisseurs (satisfaction clients, analyse de processus...)
  • Participer à des réunions CSE/CSST
  • Participer à la communication, Promouvoir la Politique QSE et les Objectifs QSE
  • Promouvoir la culture qualité, santé-sécurité au travail et environnement
  • Gestion des appareils de mesure avec les différents services concernés
  • Responsable de la sécurité Laser
  • Participer à la rédaction du rapport DPEF
  • Gestion de la mise au rebut
  • Prendre en charge les besoins liés aux aspects sécurité, gérer les consignes de sécurité, tant au niveau de l’organisation que des produits.
  • Définir les objectifs chaque année, les moyens à mettre en œuvre, les modalités de surveillance ou d'audit et le budget correspondant
  • Animer la revue de Direction et la revue de processus
  • Réaliser des accueils QSE des nouveaux collaborateurs permanents
  • Définir, formaliser, adapter les méthodes et outils pour garantir l'amélioration continue des produits, des processus, la sécurité, la prévention des risques et la préservation de l'environnement
  • Guider et accompagner les managers afin de structurer les responsabilités des processus.
  • Participer à la sensibilisation/formation du personnel sur la démarche qualité, santé-sécurité au travail, environnement.
  • Animer des groupes de résolution de problèmes ou d'amélioration
  • Assurer les mesures de réduction ou de traitement des déchets ; vérifier les procédures de contrôle et de prévention par rapport aux risques environnementaux
  • Veiller à l’affectation, la vérification et la traçabilité des moyens de contrôle et d’essais.
  • Réaliser le suivi des résultats par rapport aux objectifs des tableaux de bord pertinents dans le cadre des revues QSE
  • Participer à l'analyse des risques, des dysfonctionnements et à la recherche des pistes d'améliorations
  • Suivi des inspections des autorités de tutelle dans le cadre des livraisons et exigences clients (inspection Bureau Veritas, SGS,...)
  • Répondre aux sollicitations clients au travers des demandes émanant des organisations  commerciales.
  • Mettre en place un audit trimestriel des usines et potentiellement d’autres partenaires industriels.

Skills of the applicant

  • Compétences en management transversal
  • Réglementations (Exigences CE, UL,….)
  • Maîtrise word, excel
  • Maîtrise outil ARENA
  • Maîtrise outil SAP
  • Electronique - optique - informatique
  • Anglais

Education

  • Ingénieur QSE ou tout autres diplômes équivalents
  • Anglais requis

Main knowledge

  • Connaissances standards en Qualité ISO 9001 V2015, Santé-sécurité au travail ISO 45001 V2018, Environnement ISO 14001 V2015, ISO 27001, RSE,…
  • Connaissance des exigences légales et réglementaires (CE, UL,…)
  • Connaissance de procédé industriel
  • Connaissances domaines télécoms, transmission optique
  • Connaissances techniques produits hard/soft

Experience

3 à 5 ans d’expérience dans un poste similaire dans le domaine industriel

Particular abilities

  • Sens du relationnel interne EKINOPS : savoir « vendre » la qualité, santé-sécurité au travail, environnement et le RSE aux collaborateurs
  • Sens du relationnel externe : Organismes de certifications, EMS et fournisseurs, administrations,…
  • Etre force de proposition auprès de la direction sur les orientations stratégiques en fonction des évolutions de la règlementation (aspects sécurité et environnement en particulier)
  • Participer activement à la définition de la politique qualité, santé-sécurité au travail et environnement, et s’assurer de sa bonne mise en œuvre
  • Faire preuve d’autonomie de rigueur dans l’exercice de ses fonctions
  • Avoir un bon relationnel
  • Faire preuve d’initiative et de créativité
  • Etre un bon communicant

Responsable des réparations et tests des modules clients retournés en RMA

Location

Lannion, FRANCE

Contract type

Permanent, full time

Date

01/04/2020

Purpose of the job

La personne rejoindra l’équipe en charge des réparations des produits de nos clients retournés suite à un RMA sur le site de Lannion. Il participera activement à la remise en état des modules du stock retour client (Repair). Il sera impliqué dans le maintien et le développement opérationnel des outils de tests de la plateforme RMA.

Duties and responsibilities

  • Connaissances de l’environnement des produits en exploitation chez les clients et particulièrement des Normes et Protocoles Telecom (DWDM / OTN) / Datacom (Ethernet/Fiber Channel) et Video
  • Electronique Numérique / Analogique
  • Optique
  • Anglais Courant

Skills and profile

Education

DUT / Bac +3

Experience

Une première expérience en entreprise est fortement recommandée

  • Esprit d’équipe
  • Autonome dans son travail
  • Respectueux de la qualité des produits livrés chez nos clients

Vélizy (78140)

Comptable Trésorier

Location

Vélizy, FRANCE

Contract type

Permanent, full time

Department

Finance

Duties and responsibilities

Notre comptable trésorier aura pour principales missions :

  • Mise en place puis gestion d’un outil de trésorerie,
  • Etablissement du cash prévisionnel et de la couverture,
  • Gestion des devises et des flux,
  • Rôle d’interlocuteur privilégié de nos 10 banques (France et international),
  • Préparation du reporting overdue et suivi avec les commerciaux du groupe,
  • Gestion de l’affacturage,
  • Établissement du rapprochement des intercos et netting,
  • Relation avec les experts comptables de nos filiales internationales,
  • Intégration du fichier des flux bancaires entrants et sortants,
  • Suivi de la dette financière,
  • Participation aux clôtures comptables.

Skills and profile

  • Diplômé(e) d’une formation comptable min BAC +2,
  • Expérience professionnelle minimum de 3 ans,
  • Rigueur, dynamisme, autonomie et esprit équipe,
  • Maîtrise d’Excel (TCD, fonctions de base),
  • Anglais courant,
  • SAP R3 est un plus.

Marketing – Project Manager

Location

Vélizy-Villacoublay, FRANCE

Contract type

Trainee

Department

Trainee

Purpose of the job

2020 sera une année importante pour Ekinops, avec de grands ambitions à s’affirmer dans le monde du logiciel Télécom. Elle génèrera donc de grands projets touchant à nos marques et à notre visibilité (identité graphique, site Web, communication, etc.), c’est donc l’occasion de de prendre part à des projets majeurs et de se bâtir une expérience multi-support dans un contexte international au sein d’une équipe accueillante et souriante.

Au sein d’une équipe (3) et rattaché(e) à la Directrice Marketing et communication.

Duties and responsibilities

Missions principales :

  • Montage de vidéos (animations ppt ou capture de démos + enregistrement webinars)
  • Conceptions graphiques
    • Liées au site web (icones, photos, bannières)
    • Supports commerciaux (catalogues)
  • Conception de supports promotionnels offline (hors documentation technique)
    • Kakémonos
  • Présentations Powerpoint (améliorations/corrections de présentations existantes)
  • Adaptation aux marchés locaux
  • Aide aux opérations pour les événements internes (séminaires, visite clients) et externes (salons et séminaires B2B)
  • Mise en place (créa stand et outils), aide à la prise de rendez-vous, invitations
  • Mise en valeur de la société sur les réseaux sociaux (community management)

Skills and profile

Outils :

  • Suite Adobe ou équivalent nécessaire (sous Windows)
    - Video montage/ Photoshop/Illustrator/ Indesign
    - Intermédiaire Dreamweaver
  • Maitrise de la suite Office (Powerpoint en particulier)
  • Compréhension et pratique des réseaux sociaux
  • Expérience d’un outil CRM (Salesforce) un plus
  • Connaissance en photo produit un plus
  • Languages:
    - Français écrit impeccable
    - Bon niveau d’Anglais professionnel (écrit/oral), capacité à dialoguer avec des parties prenantes externes et en interne avec la force de vente

Profil :

  • Alternance en année de licence
  • De formation supérieure (CELSA, IEP, Master 2 Communication)
    - Habileté à travailler de façon rigoureuse, organisée et détaillée et dans des délais impartis et parfois vite…
  • Habileté à travailler en équipe et en autonomie
  • Des idées, une touche créa, un œil pour le design

 


Business Analyst

Department

ICT

Workplace

Vélizy, France

Type of contract

Permanent / Full time

Purpose of the job

The IT Business Analyst helps in guiding the business in improving processes, services and software through data analysis. You are a bridge between the business problems and the technology solution.

You have an overall coordinating responsibility for the projects assigned to you, ensuring to accomplish the assigned projects on time and in accordance with the goal setup by the company and within foreseen budget.

You are a key point of contact for the internal customer(s) and needs to cooperate strongly with the methodology and processes in place within EKINOPS group.

Duties and responsibilities

  • Analyze business requirements and translate into technological solutions.
  • Analyze data to inform business decisions.
  • Lead the planning and implementation of project from its inception to completion.
  • Facilitate the definition of project scope, goals and deliverables.
  • Define project tasks and resource requirements.
  • Plan and schedule project timelines.
  • Coordinate project team.
  • Manage project budget and resource allocation.
  • Monitor and report on progress, problems and solutions of the project to all stakeholders.
  • Project evaluations and assessment of results.
  • Quality monitoring on implemented solutions.
  • Act as an information source and communicator between business branches.
  • Understand strategic business needs and plans for growth.
  • Multi-tasking: follow-up of several projects in parallel.

Skills and profile

  • Computer Engineering or related degree (or equivalent by experience)
  • Experience and/or education in Project Management.
  • At least 5 years of relevant experience in a similar position.
  • Multilingual: fluency in English is mandatory (written and spoken).
  • Is willing to travel up to 20% of the time (mostly France/Belgium).
  • Good presentation and communication skills.
  • Strong background in technical Project Management: Intranet/extranet application, CRM application, IT development projects, …
  • Good understanding in IT technologies: ERP systems, Intranet/extranet applications, collaborative tools, (web) application development, Wiki tools, ticketing system, database management, etc …
  • Good ability at collecting requirements and converting them into clear, functional requirements documents.
  • Ability to work in a distributed, international environment with cross-functional teams.
  • Ability to prioritize effectively in a demanding environment.
  • Customer minded (internal and/or external clients).
  • Analytical thinking.
  • Cost-aware.

Desired Skills:

  • Strong project management skills in IT related projects.
  • Easily make social contact with people in different cultures.
  • Translate goals into results and obtain the results through an efficient way of working.
  • Creative and open-minded.
  • Precise and sense for detail.
  • Practical and hands on approach.
  • Positive can-do and ownership attitude.
  • Excellent computer skills and proficient in excel, word, outlook, power point.
  • Knowledge in business plan preparation.
  • Data base management knowledge.
  • Experience with SAP systems (ECC, S/4).

Extra Asset Skills:

  • Experience with Office365 / SharePoint.
  • Basic understanding of IT infrastructure and networks: on-prem and cloud/internet setups.
  • Pro-active info seeking and use this information appropriately.
  • Problem solving.
  • Achievement motivation: behave according to the high standard for your own work and show personal dissatisfaction with a mediocre performance.
  • Self Management: seek actively for personal feedback, take up a vulnerable position and gain a realistic insight in own strong and weak points.

Nice to have

  • Knowledge in ISO9001, ISO 27000.
  • Extra language skills (French, Dutch, Portuguese, …).

Sophia-Antipolis (06560)

R&D - Software Development Engineer

Location

Sophia Antipolis, FRANCE

Contract type

Permanent, full time

Department

R&D

Purpose of the job

As the network industry is entering into a new age, with Software Defined Networking and Network Function Virtualization, OneAccess increasingly invests to maintain a leading role as a provider of SDN/NFV advanced networking software and equipment’s.

The candidate will join our R&D department in Sophia Antipolis, the French Telecom Valley, playing a key role in the design and development of our innovative next generation virtualization solutions as part of the Network Function Virtualization Program.

Duties and responsibilities

The R&D Software Engineer will have as main tasks and responsibilities:

  • Passionate with advanced network and virtualization solutions, propose innovative solutions, mockups, and an urge to “take it to the next level”
  • Engage with system and solutions architects in the design and shaping of innovative solutions
  • Participate in the design, architecture definition, and technical specifications of new products or enhancements of existing products.
  • Perform coding of new modules following the specifications
  • Investigate, analyze, correct, and document reported defects to enhance the quality of our products and our knowledge data base.
  • Create, document, and implement unit test plans, scripts, and test harnesses
  • Create and maintain technical documentation to enrich the team’s collective know-how

Skills and profile

Software engineer, preferably with a few years of experience, with system and network knowledge, you can demonstrate the following:

  • Software development experience: Python, C
  • Operating systems: knowledge of Linux (administration, development), kernel knowledge is a plus
  • Knowledge of IP networks: protocols, IP stack software development, (routing, security, wan optimization is a plus)

  • Knowledge of SDN/NFV is not necessarily expected but would be a plus.
    • Virtualization : As a user or developer, hypervisors (KVM/QEMU, VMware), Cloud Management Platforms (Openstack, Cloudstack, Heat,...)
    • SDN/NFV : Openflow, OpenNFV, Mano,...
  • System performance tuning knowledge
  • Open source minded
  • Good written and verbal communication skills in both French and English
  • Autonomous, rigorous, and delivery-oriented with a commitment to quality and a thorough approach to the work
  • Proven ability to work well within a team
  • Potential and willingness for personal development and improvement

Proactive and organized, you are able to work in an international environment with cross-functional teams. While attractive compensations will take care of your everyday life, we believe you will be delighted by the atmosphere, the energy, the team-spirit, and the fun to work on products that will shape our future.


Belgium

Leuven - Heverlee

R&D – MSAR - Test Engineer

Location

Heverlee, Belgium

Contract type

Permanent, full time

Department

R&D – MSAR Program

Purpose of the job

R&D in EKINOPS is organized in different programs. The open vacancy is located in the MSAR (multi-service access router) program located in – Heverlee, Belgium – Paris, France – Bangalore, India with developers, integrators and test engineers.

The test engineers are involved in firmware testing on the technologies developed in the MSAR division in Belgium: xDSL (ADSL, VDSL, SHDSL) and 3G/4G technology, gigabit routing and switching, Wi-Fi technologies, UTM (Universal Threat Management: e.g. IPSEC, firewall) and virtualization.

Direct job coaching is provided and you will gradually work more independently within the team (& take initiatives to improve problem solving)

Duties and responsibilities

As an R&D Test engineer, you will be involved in:

  • Analyzing technical requirements, telecommunication standards and product specifications
  • Conceiving and designing test procedures from these specifications
  • Executing technical testing based standardized test procedures and executed in an network environment (both for initial releases as for updates and improvements)
  • Reproducing and analyzing the root-cause of discovered problems; logging of issues in a problem database
  • Programming & scripting of test sequences & test setups
  • Analyzing the inter-operation of functionalities & technologies
  • Generating & documenting test reports

Skills and profile

  • Masters Degree in Engineering (Electronics or Telecommunications)
  • Good communication skills, both verbal and written in English; verbal in Dutch & French is an advantage
  • Motivation and capacity to acquire a detailed knowledge of technologies and products (through external & on-the-job training)
  • Team worker, dynamic and curious.
  • knowledge of scripting and/or programming languages (C, C Shell, TCL, Python, Linux OS) is not explicitly required, except for a basic knowledge of programming

Third Level Support Engineer

Location

Leuven, Belgium

Contract type

Permanent, full time

Department

Central Support Operations

Purpose of the job

You are an experienced network engineer in both routed & switched network environments and you are looking for a new technical challenge on a global scale inside a leading manufacturer for network devices.

As a 3rd level Customer Support Engineer, you will be joining our team in Leuven. On a daily basis, you will offer technical support to worldwide customers (operators & integrators) in order to validate solutions and win projects.

You will play a key role for problem reproduction and resolution interacting with R&D, and will be responsible for pre-validating new features before demonstrating them to the customers.

Furthermore, you will be the direct point of contact for customer questions and issues reported for our devices and will assist them towards a full solution.

Duties and responsibilities

  • Deliver and coordinate the support for OneAccess products to the sales channels worldwide through the Extranet, be the interface between all external and internal parties
  • Deliver support in order to resolve escalated problem from all channels.
  • Assist in pre-sales consultancy tasks, check and test network designs for new and existing projects.
  • Determine problem causes (hard- and software), work jointly with all involved departments (R&D, Production, Sales channels, affiliates,…) towards resolution.
  • Determine, analyse and describe problems
  • Represent OneAccess as a product and technology specialist, in order to satisfy customer expectations
  • Train colleagues and customers on latest software and hardware evolutions
  • Stay abreast of latest technical developments of competitors

Skills and profile

  • Bachelor or Master in Electronics (or equivalent through experience)
  • Minimum 3 years of experience in data/voice communications environments
  • Fluent in English (both verbal & written knowledge). Any other language will be appreciated.
  • Ability to travel (limited to a few times a year)
  • Stress resistant, flexible.
  • Good presentation and communication skills
  • Ability to work in an international environment with cross-functional teams

Desired Skills:

  • A passion for network environments based on (vrf) routing & (vlan) switching which are making use of a variety of protocols like Ethernet, EFM, PPPoE, MLP, GRE, L2TP & IPsec tunnels.
  • Experienced in TCP/UDP IP networking & troubleshooting.
  • You know how to work with Quality of Service implementations for L2 and/or L3 networks.
  • You are familiar to network inspection tools (e.g. wireshark) for detailed inspection of network traffic.
  • Any industry standard network certification or similar through experience (i.e. Cisco, Juniper, Alcatel-Lucent/Nokia).

Extra Asset Skills:

  • Experience in fiber, copper (ADSL, VDSL, SHDSL) and LTE networks.
  • Metro Ethernet and MEF certification methodology.
  • In depth knowledge on static & dynamic (BGP, OSPF) routing principles.
  • Some experience on server environments (i.e. Linux, VMware, SUN) including some basic scripting skills.
  • Implementing and using L3 SLA probes and/or L2 EthOAM standards.
  • Knowledge in the voice environment (ISDN, VoIP, SIP, SBC, …)
  • IPv6 network terminology and practical experience.

Nice to have

  • Experience in the access and broadband domain for xDSL and/or Fibre Optic
  • Experience in server environments (e.g. VMWare, Linux)
  • Excellent knowledge of OSI Layers 1,2 and 3 and all related functionalities (network topologies, protocols)
  • Good knowledge of OSI Layers 4 up to 7
  • Detailed knowledge of at least 3 of the following items:
    • VLANS, xDSL, PPPoE, EFM, ATM, QoS, Bridged/L2 networks, Dynamic Routing, VRF, Tunneling, IPv6, Spanning Tree, EthOAM, IPSec. (applicable to “TDRE” & “OneOS Data” CSO profile)
    • SIP, SIP Connect 1.1, SIP TLS, Fax/Modem, ISDN, FXO/FXS, PBX, SBC (applicable to “OneOS Voice” CSO profile)
  • Good knowledge of testing procedures and test equipment.
  • Broad view on the telecom access market
  • In-depth knowledge of broadband access techniques and equipment.
  • Experience in firmware and hardware debugging and troubleshooting.
  • Good understanding in
    • Network protocols for both Layer2 and Layer3 Data networks and knowledge of wireshark or tcp/udp dump inspections.

(applicable to “TDRE” & “OneOS Data” CSO profile)

  • Network protocols for voice applications and using VoIP phones and Voice emulators.

(applicable to “OneOS Voice” CSO profile)

  • Extended view about logical network implementations over physical/virtual connections

Germany

Sales Account Manager Germany

Location

Büttelborn or Jülich, GERMANY

Contract type

Permanent, full time

Department

SALES

Purpose of the job

EKINOPS has built a long term presence in Germany, Austria and Switzerland. EKINOPS has been extremely successful in the region. EKINOPS enjoys business with strategic carriers in the region for a long time and has been recently awarded new large contracts.

Duties and responsibilities

  • Lead and grow EKINOPS business in Germany
  • Develop & Lead major Tier 1 & Tier 2 account in the region
  • Business forecasts and Go to Market plans to grow EKINOPS market share in Infrastructure, Enterprise customers and other business segments in the region based on EKINOPS Corporate strategy.
  • Exceed but at least achieve the annual targets & KPI’s
  • Develop and maintain departmental and senior executive level relationships.
  • Prepares the sales proposals to be submitted to direct customers and the channels for indirect target customers. Seeks approval for the technical and commercial aspects with the Regional Sales Manager, according to the internal company procedures.
  • Organizes with Regional management the use of the internal resources needed to support the sales process (Pre-sales specialists, Product Manager, Customer Support resources, R&D …).
  • Ensure that operational excellence and the highest levels of customer service are upheld at all times to differentiate EKINOPS from competitors, externally and internally.
  • Participates in / organizes marketing events, such as exhibitions, sales events in support of the territory plan.
  • Manage the sales pipeline to achieve short- and long-term sales targets.
  • Establish EKINOPS as the preferred product provider for the Telco industry.
  • Operate in close co-operation with Regional Sales Manager and key stakeholders.
  • Be a spokesperson for EKINOPS in the region.
  • Work in multi-cultural environment.

Skills and profile

  • Education level & general experience
  • Minimum 10 years sales experience in Telecoms
  • Minimum 5 years’ experience in Strategic selling. Knowledge and good contacts at strategic accounts is a plus
  • Entrepreneurial spirit with strong business development skills
  • Track record in overachieving targets
  • Multi-lingual : German, English
  • Team player who drives sales spirit and motivation
  • Fluent speaker and presenter
  • Travel up to 70% in the region
  • Flexible and open minded

Pre-sales Engineer

Location

Cologne/Düsseldorf/Aachen Area or Frankfurt/Darmstadt Area

Type of contract

Full-time permanent position

Department

Sales

Job Description

Support the sales Access and Transport developments in close cooperation with the account and regional manager. Deliver pre-sales oriented technical support and follow-up on the customer-projects, as well as representing the customer within the EKINOPS organisation as regards technical feedback and questions.

Context:

  • Collaboration with a multi-cultural / multi-site organization
  • Large product and technology range to support
  • Fast changing technical environment, constant need to keep up to date
  • Country-dependent technical requirements, dependant on the development phase of the telecommunication infrastructure

Duties and responsibilities

  • Build in-depth knowledge of the customers’ technical architecture, services model and Operational processes
  • Build intimate relationships with the customer Engineering and Service development functions
  • Provide in depth knowledge of EKINOPS Access product portfolio to the customer and account team
  • Knowhow and experience of WDM is a strong  plus
  • Propose compelling solutions to meet customers technical requirements
  • Construct winning technical responses to RFIs and RFPs
  • Identify the appropriate software and hardware configurations to meet the customer’s needs
  • Project Manage the technical action plan from selection to deployment (customer qualification and testing)
  • Manage the communication of special requirements, new products and features through the CTO and Product Marketing / Management organization

Profile and skills

  • Education level & general experience
    • Bachelor or Master degree in engineering, informatics or equal by experience
    • 5 years of technical experience in the sector (IT/datacom)
  • Technical knowledge
    • Telecom background (Routing protocols, QoS, tunnelling, IP VPNs, security …)
    • VoIP solutions (SIP, SBC, centrex, Coding techniques)
    • Experience in IT, Virtualization, WDM optical transport is a strong  plus
  • Behavioural indicators
    • Can-do and ownership attitude
    • Ability to work in a team
    • Good communication / presentation skills
    • Ability to build relationship with various functional and hierarchical groups (technical, marketing, management)
    • Copywriting skills
    • Entrepreneurial spirit with strong business development skills
    • Multi-lingual : English, German and French is a plus
    • Self-learning attitude
    • Prepared for travel up to 60%

 


USA

North America Technical Support Engineer

Department

Transport Customer Support

Title of job

Technical Support Engineer

Date of hire

01/04/2020

Workplace

Rockville

Type of contract

Permanent / Full time

Job Description

EKINOPS provides pre and post sales technical support services to its customers.
You are reporting to the US Technical Support Manager

Pre-sales and Post-sales support Responsibilities

  • Lab and field trials at EKINOPS premises and/ or at customer facilities.
  • Write test plans and ensure their execution with the customer
  • Write and support methods of procedures.
  • Supporting Customers and/or Contractors installations, commissioning and acceptance testing of EKINOPS DWDM networks.
  • Provide formal and hands on training to customers on EKINOPS transport products (transport platform and network management)
  • Provide technical customer support by mail, phone or EKINOPS web site
  • Register support requests in EKINOPS support trouble ticketing tool and ensure follow-up until ticket closure
  • Open RMAs and ensure RMAs follow-up

Skill of the applicant

Education

Engineer with a specialty in DWDM optical networks

Main knowledge

  • At least 3 years of Ethernet and/or DWDM circuit design, provisioning, or engineering experience
  • Experience in a carrier or ISP environment
  • Experience with dark fiber, SONET, DWDM, IP, and switched Ethernet
  • Deep knowledge of DWDM transmission parameters (NLE, OSNR, FEC performance, …)
  • Knowledge of SNMP.
  • Trouble shooting skills.
  • Experience in Test and Measurement equipment for DWDM and Ethernet (Optical Spectrum Analyzer, OTDR, protocol testers,…)
  • Strong MS Office skills

Experience

2 to 5 years of experience integrating/Validating DWDM products, or deploying DWDM products, or providing technical support with a telecom manufacturer or with a telecom operator.
An experience as a trainer is a plus.

Particular abilities

  • Clear and effective communication skills
  • Ability to drive several tasks in parallel
  • Experience in customer relation
  • Ability to work independently and make decisions
  • Ability to give oral presentations in English
  • Position subject to travels in North America (50% of time)

Senior Systems Engineer

Location

Mid-West Region, USA

Contract type

Permanent, full time

Organization name

Sales - North-America

Position summary

Senior Systems Engineer is a technical advisor that supports EKINOPS sales in North America. Works with Customers, Sales Directors and Product Line Management to evaluate and propose Layer 1 optical transport solutions that enhance the customers ROI. The Senior Systems Engineer is key in driving technology solutions, promoting EKINOPS products, and delivering winning combination to customers.  Must be able to articulate the technical value of solutions and form strong relationships with customer engineering and management teams.

Duties and responsibilities

  • Interpret, determine, and evaluate customer transport requirements to provide the best solution.
  • Conceptualize and design complex, Layer 1 systems that provide industry leading ROI for the customer base
  • Present and whiteboard technical ideas and solutions to customers.
  • Provide cost and comparative analysis of products and solutions.
  • Advocate EKINOPS products and solutions to technical and non-technical customers.
  • Provide product demonstrations to customers.
  • Serve as a liaison between sales and other internal technical organizations.
  • Provide technical leadership for RFI’s/RFP’s.
  • Provide post-sales support services to customers.  

Skills and profile

  • Strong technical knowledge in CWDM/DWDM, IP, and SDN technologies and solutions.
  • Significant experience in Layer 1 solution concepts, network planning, and network design.
  • Possess the ability to determine customer needs and potential opportunities.
  • Confident presenter that has the ability to articulate technical ideas and concepts to technical and non-technical audiences.
  • Possess the ability to turn ideas and concepts into viable customer solutions.
  • Assertive with Ekinops’ product and solution positioning with customers.
  • Possess an understanding of competitor solutions and be able to anticipate emerging competitor technologies and trends.
  • Possess knowledge of product and solution life cycle management.
  • Strong skills in Microsoft PowerPoint, Visio, Excel, and Word.
  • Strong business acumen in planning and organizing, information integration, decision-making and ability to achieve results while focusing on customer requirements and business success.

Education / Experience

  • Requires a minimum of 5 years designing complex, Layer 1&2 Optical Solutions.
  • 10 years Systems Engineering or Sales Engineering experience.
  • Bachelor’s degree or equivalent experience.

 


Inside Sales Business Development Manager

Job Description

Inside Sales Business Development Manager

Department

NA Sales

Location

United States of America, preferably in the eastern or central time zone

Date

January 1st, 2020

Position will report directly to Vice President North American Sales

Responsibilities

  • Target accounts with Outside Sales Directors for introduction of solutions
  • Coordinate with Marketing on go to market plan for penetration in to target accounts
  • Aggressively and effectively introduce EKINOPS solutions and value propositions to target accounts
  • Set up face to face meetings with target accounts and Outside Sales Directors, occasionally joining the meeting
  • Provide professional level correspondence with Target Customer base, including but limited to introduction, quotation and follow up. 
  • Increase overall revenue within target accounts

Requirements

  • Bachelor’s degree and/or relevant job experience
  • Minimum three years of sales and or business development in the Service Provider space (LEC’s, ITOC’s, Utilities, etc) selling telecommunication products  

Excellent written/verbal communication skills


India

Bangalore

R&D - MSAR - Software Development Engineer

Location

Bangalore - India

Contract type

Permanent, full time

Department

R&D

Duties and responsibilities

  • Requirement Analysis, Design, Development and Enhancement of IP and Security Protocols, Services and associated subsystems in a feature rich networking device/VNF,
  • Should work closely with all of R&D and Product Management to jointly deliver high quality products and solutions.
  • Evaluation of different architectural and implementation approaches.

Skills and profile

  • Prior experience in requirement analysis, design and implementation of IPv4 and IPv6 Services like AAA, RADIUS, TACACS, Syslog, Telnet, SSH, FTP, DHCP, DNS, NTP/SNTP and other networking device infrastructure control plane IP based modules.
  • Should have experience in the design and development of applications for multi-core architectures,
  • Prior experience in design and implementation of complex and scalable TCP/IP based applications,
  • Strong skills in design and development of a scalable complex networking product and experience in both RTOS/VxWorks and FreeBSD/Linux or similar platforms.
  • Strong expertise in C programming, Data Structures, TCP/IP stack, Socket programming, Multi-threading, IPC and debugging.
  • Should have experience in using tools (static analyzer, code review, unit testing) for robust software development.
  • Prior experience in commercial and /or open source networking stacks or in virtual environments building VCPE or VNFs is a strong plus.

Experience & Educational Qualifications

  • BE/B.Tech/ME/M.Tech or Equivalent in (Computer Science/ECE /EEE/Information Science)
  • 5+ Years of relevant experience

Latest News

EKINOPS Worldwide

EKINOPS EMEA & APAC
Telephone +33 (0)1 77 71 12 00

EKINOPS AMERICAS
Telephone 800-670-2618

 

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