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POSITIONS

CAREERS

Positions and Careers at EKINOPS

EKINOPS product portfolio consists of two highly complementary product brands: one for Infrastructure (Ekinops360 for Optical Transport Solutions) and one for Managed Services (OneAccess for Network Access Solutions). Today, over 120 international service providers, including numerous Tier 1 carriers around the world, trust our people and technologies to help them with their infrastructure and to deliver enterprise managed services to their customers around the world. Over 50% of our 400 plus-strong team works in our multi-national R&D centers. Our company has a strong international background, with sales offices strategically located around the world. Our teams are dedicated, imaginative and astute.

Want to work for a dynamic, agile and international company shaping the future of communication services?
Then come and check us out.


Please apply to:

EKINOPS / Human Resources
By e-mail, click here

Positions advertised here are related to both the Ekinops360 and the OneAccess portfolios.


France

Lannion (22300)

Customer Support Program Manager

Department

Transport Customer Support      

Title of job

Customer Support Program Manager

Date of hire

01/11/2020

Workplace

Lannion - France

Type of contract

Permanent / Full time

Job Description

EKINOPS provides pre and post sales technical support services to its customers.

You are reporting to the Director of Optical Transport Customer Support.

Pre-sales Responsibilities

  • Customer Services dimensioning for RFP responses (network installation, network acceptance, First Line Maintenance, Level2/3 support, training sessions, etc.)
  • Local countries partners search for supplying services (network installation and acceptance, First Line Maintenance)
  • Contracts and Price Negotiation with Services suppliers (network installation and acceptance, First Line Maintenance)

Post-sales support Responsibilities

  • Customer Network Deployment project management
  • Coordination of partners/contractors doing network deployments
  • Deployment Program Management from equipment shipping in EKINOPS to field network acceptance
  • Internal and customer reporting on deployments progress (installations, network acceptance, training, ...)
  • Generation of Customer support reports (RMAs, tickets, training programs, etc.)
  • Organization and animation of support customer reviews

Skills of the applicant

Education

  • Engineer with knowledge on DWDM/OTN optical networks

Main knowledge

  • Optical Networks deployments and Acceptance testing processes with Tier1 operators
  • Support and Field maintenance organization of support Level1 to Level3 for Tier1 operators
  • Strong Skills in project management
  • Basic knowledge in Test and Measurement equipment for DWDM, Ethernet and OTN technologies (Optical Spectrum Analyzer, OTDR, protocol testers, etc.)
  • Knowledge of Ethernet switches and IP routers technologies and protocols would be a plus
  • Strong MS Office skills
  • Knowledge of Salesforce would be a plus.

Experience

10 years minimum with an Optical Transport Network Operator or an Equipment manufacturer, focused on network deployments.

Particular abilities

  • Clear and effective communication skills 
  • Ability to drive several tasks in parallel
  • Strong experience in customer relation
  • Ability to work independently and make decisions
  • Ability to give oral presentations in English
  • Position subject to travels

Technicien Intégration des produits Ekinops

Location

Lannion, FRANCE

Contract type

Permanent, full time

Date

15/01/2020

Purpose of the job

La personne intégrera des commandes de différents niveaux de complexité sur le site de Lannion. Il supervisera également les livraisons faites à partir de nos sites EMS.

Il sera en charge de l’évolution de macros de tests pour vérifier les versions softwares / hardwares avant la livraison et remonter les inventaires.

Il sera impliqué dans le maintien et le développement opérationnel des outils de tests de la plateforme d’intégration

Duties and responsibilities

  • Connaissances de l’environnement des produits en exploitation chez les clients et particulièrement des Normes et Protocoles Telecom (DWDM / OTN) / Datacom (Ethernet/Fiber Channel) et Video
  • Développement informatique (Python / Visual Basic est un plus)
  • Optique
  • Electronique

Skills and profile

Education

DUT / Bac +3

Anglais Courant

Experience

Une première expérience en entreprise est fortement recommandée

  • Esprit d’équipe
  • Autonome dans son travail
  • Respectueux de la qualité des produits livrés chez nos clients

Software Engineer

Department

R&D

Title of job

Software Engineer

Date of hire

15/11/2020

Workplace

LANNION - France

Type of contract

Permanent / Full Time

Description of the job

EKINOPS is a leading provider of open and fully interoperable Layer 1, 2 and 3 solutions to service providers around the world.

You join the Ekinops360 software team. Ekinops360 platform provides services for high speed and high capacity DWDM optical transport (layer 1) for metro, regional, and long-haul applications.

You are integrated in the Ekinops360 Embedded Management project and especially Ekinops360 GUI SW development (EkiCraft). EkiCraft tool provides a graphical view to monitor the network management objects.

You are responsible of the software development of EkiCraft tool including the support of the current implementation and you contribute to the new architecture discussions under specification.

Skills of the applicant

Education

Engineer with strong software background

Main knowledge

  • Experience of Embedded Linux environment
  • Strong knowledge in software development and especially with Java Swing, JavaScript, C/C++
  • Good knowledge of the protocols HTTP and SSH
  • Knowledge of XML and HTML languages
  • Notion of Client Server Application
  • Version Control system as Git or similar and continuous integration practice

Experience

5 years or around in software development

Particular abilities

  • You are used to work in a telecom environment
  • You are comfortable working in an international environment in English language
  • You are autonomous and self-learning
  • You are continuously looking for improvement and you make proposals and alerts

Vélizy (78140)

Sales Account Manager France

Location

Vélizy France

Contract type

Permanent, full time

Department

SALES

Duties and responsibilities

  • Lead and grow EKINOPS Access business in the French territory.
  • Work with local and virtual team to meet customer objectives and organize the structure to secure growth through direct sales with CSPs and MSPs as via indirect channels.
  • Develop and lead existing Accounts as a first priority, linked to the EKINOPS strategy.
  • Differentiate Ekinops/OneAccess products from competitors, externally and internally, and qualify potential opportunities.
  • Setup business forecasts and Go to Market plans to grow EKINOPS market share in Access solutions in the region.
  • Define the yearly sales target for the territory and defend it in front of VP Sales.
  • Develop and maintain Customer relationships at all levels and departments at the account (Operations/Engineering/Marketing/Executive Management), this to understand and answer to all Customer Department concerns.
  • Prepares the sales proposals to be submitted to direct customers and the channels for indirect target customers. Seeks approval for the technical and commercial aspects with the Regional Sales Manager, according to the internal company procedures.
  • Capable to work as a team with all EKINOPS departments (PLMs, CSO, Sales Admin, etc..)
  • Participate in marketing events, such as exhibitions, sales events.
  • Manage and qualify the sales pipeline to achieve short and long term sales targets.
  • Be a spokesperson for EKINOPS in the region.

Skills and profile

  • Minimum 5 years sales experience in Telecoms
    • B2B market, added-value access technologies and solutions
    • CPEs, and knowledge on virtualization, white boxes, SD-WAN
    • Experience in CSPs/MSPs is a plus.
  • Minimum 2 years’ experience in Strategic selling. Knowledge and good contacts at strategic accounts is a plus
  • Entrepreneurial spirit with strong business development skills
  • Team leader & player who drives sales spirit and motivation
  • Fluent speaker and presenter in French and English
  • Autonomous, flexible and open minded

IT System Administrator

Location

Vélizy, FRANCE

Contract type

Permanent, full time

Department

IT

Purpose of the job

The EKINOPS IT Department is an international team supporting internal users, tools and infrastructure worldwide.

Duties and responsibilities

  • You are responsible for operational ICT in general at the Vélizy site (Paris area, France), with direct support by the IT Director.
  • Your role focusses on maintenance and development of a mid-size intercontinental back-end ICT infrastructure.
  • You assist in international end-user support, mostly on more complex or sensitive issues passed on to you by your ICT colleagues.
  • You are part of an international team, having colleagues & users in several continents.
  • You occasionally travel to other EKINOPS sites.
  • You report to the group IT director (who has home base in Belgium, but not always physically present).

Skills and profile

  • Experience in Microsoft server & client systems (Active Directory, Windows file sharing, Windows printing, DFS) and basic understanding in administration of Linux-based server systems (setup & maintenance of the OS level and integration with Microsoft systems).
  • Experience in managing small datacenter setups (servers, storage, VMware, iSCSI, SAN, Veeam backup).
  • Experience in managing (international) corporate networks (Ethernet, TCP/IP, DNS, DHCP, switches, VLANs, routing, firewalling, monitoring, threat protections).
  • Knowledge assets: understanding of Linux on the desktop, Office365, VoIP, wifi, WSUS, SQL, LDAP, Apache HTTPD, digital certificates & encryption, IPSEC, L2TP, SNMP.
  • You focus on the goal, not having a 9-to-5 attitude.
  • You are self-learning and can work independently while not forgetting your role in the team.
  • You are continuously looking for improvement and you communicate about that to your responsible.
  • You have an analytical mind-set that allows you to focus on priorities and adapt strategies if needed.
  • You give priority to user-experience and operational excellence over sexy equipment & setups.
  • You are cost-aware and help optimize operational expenses.
  • You understand that creating inventories, documentation and procedures support the daily job of yourself and your colleagues.
  • You are sensitive to security-related and business-continuity related topics.
  • You are alert on (implicit) signals from systems & colleagues.
  • You can handle stress: in a breakdown situation you focus on solving the issue.
  • You have a relevant experience of at least 5y in a similar profile.
  • You communicate fluently in English (spoken and written) and can be concise yet clear if needed.
  • Assets in languages (mostly spoken): French.

Relevant studies

  • Bachelor Multimedia and Communication Technology
  • Higher Professional Education (HBO) Informatics-programing
  • Higher Professional Education (HBO) Informatics management
  • Bachelor Multimedia and Communication technology: Multimedia and communication technology
  • Academic Bachelor Informatics
  • Higher Professional Education (HBO) Industrial Informatics

Or equivalent by experience


Third Level Support Engineer

Location

Vélizy, FRANCE

Contract type

Permanent, full time

Department

Central Support Operations

Purpose of the job

You are an experienced network engineer in both routed & switched network environments, and virtual environments, and you are looking for a new technical challenge on a global scale inside a leading manufacturer for network devices.

As a 3rd level Customer Support Engineer, you will be joining our team in Vélizy-Villacoublay. On a daily basis, you will offer technical support to worldwide customers (operators & integrators) in order to validate solutions and win projects.

You will play a key role for problem reproduction and resolution interacting with R&D, and will be responsible for pre-validating new features before demonstrating them to the customers.

Furthermore, you will be the direct point of contact for customer questions and issues reported for our devices and will assist them towards a full solution.

Duties and responsibilities

  • Deliver and coordinate the support for EKINOPS products to the sales channels worldwide through the Extranet, be the interface between all external and internal parties
  • Deliver support in order to resolve escalated problem from all channels.
  • Assist in pre-sales consultancy tasks, check and test network designs for new and existing projects.
  • Determine problem causes (hardware and software), work jointly with all involved departments (R&D, Production, Sales channels, affiliates,…) towards resolution.
  • Determine, analyze and describe problems
  • Represent EKINOPS as a product and technology specialist, in order to meet customer expectations
  • Train colleagues and customers on latest software and hardware evolutions
  • Stay abreast of latest technical developments of competitors

Skills and profile

  • Bachelor or Master or Engineer in Electronics/Telecom/IT
  • Minimum 5 years of experience in data/voice communications environments
  • Fluent in English (both verbal & written knowledge). Any other language will be appreciated.
  • Ability to travel
  • Stress resistant, flexible.
  • Good presentation and communication skills
  • Ability to work in an international environment with cross-functional teams

Desired Skills

  • A passion for network environments based on routing & switching which are making use of a variety of protocols like Ethernet, EFM, PPPoE, MLP, GRE, L2TP & IPsec tunnels, dynamic routing (BGP, OSPF, RIP), QoS implementation in L2 & L3 Networks, IPSec (IKEv1, IKEv2, PKI, SCEP,…).
  • Proficiency with SD-WAN, branch networking, and VPN solutions.
  • Proficiency with management protocols (SNMP, CWMP, Netconf).
  • Familiarity with virtualization and hypervisor technologies (VMware ESXi, KVM/Openstack)
  • Deep understanding of enterprise-architecture concepts, risk
  • Familiarity with scripting including Python and Bash
  • Experience in TCP/UDP IP networking & troubleshooting.
  • You are familiar to network inspection tools (e.g. wireshark) for detailed inspection of network traffic.
  • Any industry standard network certification or similar through experience (i.e. Cisco, Juniper, Alcatel-Lucent/Nokia).

Extra Asset Skills

  • Familiarity with public clouds (Azure, AWS, GCP), cloud management, and data centers
  • Experience in fiber, copper (ADSL, VDSL, SHDSL) and LTE networks.
  • Some experience on server environments (i.e. Linux, VMware, SUN) including some basic scripting skills.
  • Implementing and using L3 SLA probes and/or L2 EthOAM standards.

Nice to have

  • Good knowledge of testing procedures and test equipment.
  • Broad view on the telecom access market
  • In-depth knowledge of broadband access techniques and equipment.
  • Experience in firmware and hardware debugging and troubleshooting.
  • Good understanding in
    • Network protocols for both Layer2 and Layer3 Data networks and knowledge of wireshark or tcp/udp dump inspections.
    • Network protocols for voice applications and using VoIP phones and Voice emulators.
  • Extended view about logical network implementations over physical/virtual connections

Sophia-Antipolis (06560)

R&D Engineer / Software Architect

Location

Sophia Antipolis, FRANCE

Contract type

Permanent, full time

Department

R&D

Purpose of the job

As the network industry is entering into a new age, with Software Defined Networking, Network Function Virtualization and SDWAN. EKINOPS increasingly invests to maintain a leading role as a provider of SDN/NFV and SDWAN solutions.

The candidate will join our R&D department in Sophia Antipolis, the French Telecom Valley, playing a key role in the design of our innovative next generation virtualization and SDWAN solutions as part of the Technology Architects team.

Duties and responsibilities

The R&D Engineer / Architect will have as main tasks and responsibilities:

  • Initiate approaches and innovations to maintain technical leadership
  • Conduct and lead technical studies
  • Build prototypes, products, and systems for testing.
  • Identify and keep abreast of novel technical concepts and markets.
  • Take the lead of research projects and studies
  • Engage with system and solutions architects in the design and shaping of innovative solutions

Skills and profile

You hold a doctoral degree or equivalent professional experience in computer science and/or computer network, you can demonstrate the following:

  • Strong background in computer networking protocols
  • Good knowledge of Linux environment
  • Python programming languages
  • Good knowledge of Network Function Virtualization is a plus
  • Good Knowledge of Cloud management is a plus
  • High level of commitment and personal initiative.
  • Ability to work in multicultural team environment
  • Quick learner
  • Good written and verbal communication skills in both English and French

Belgium

Leuven - Heverlee

R&D SW Integration Engineer

Location

Heverlee, Belgium

Contract type

Permanent, full time

Department

R&D – MSAR Program

Purpose of the job

The test engineers are involved in firmware testing on the technologies developed in the MSAR division in Belgium: xDSL (ADSL, VDSL, SHDSL) and 3G/4G technology, gigabit routing and switching, Wi-Fi technologies, UTM (Universal Threat Management: e.g. IPSEC, firewall) and virtualization.

Direct job coaching is provided and you will gradually work more independently within the team (& take initiatives to improve problem solving)

Duties and responsibilities

The Software Integration Engineer will have the following missions and responsibilities:

  • Guarantee the consistency and quality of the software produced, which runs on both physical products and in a virtualized environment, in a DevOps environment
  • Develop whitebox Continuous Integration (CIT) Tests for immediate software changes in the network software operating system.
  • Monitor the CIT Tests, analyse and report any failure.
  • Ensure a relay between the test teams, developers and release team and assist in the reproduction and investigation of problems.
  • Use past experience to bring the CIT Test framework to a next level.

Skills and profile

Having a Master Degree in Engineering or Software, you have 3 to 5 years experience in a similar position and you can demonstrate the following:

  • Good communication skills, both verbal and written in English; verbal in Dutch & French is an advantage
  • Significant expertise in data communication: routers, switches, networking equipment … Proven knowledge of layers 2, 3 and 4 of the OSI model.
  • Experience in Continuous Integration/Continuous Delivery and DevOps
  • Experience in scripting and/or programming languages C, Python, C Shell, Linux OS. Python is mandatory.
  • Knowledge of the following tools is a big asset: Jira, Jenkins, unit-test frameworks, Mercurial, Git, Phabricator …
  • Proven strong technical expertise & quick learner.
  • Very analytical attitude
  • Very good communication skills (with different types of people : project managers, development engineers, integrators, team leaders, architects, customers)
  • Limited travels could be necessary (France, Belgium, India)
  • Interest in an international environment with different cultures
  • Proven ability to work well within a team
  • Fluent in English, French/Dutch is an advantage

USA

Director Tier One Sales

Job Title

Director Tier One Sales

Location

United States

Organization

North America Sales

Position Summary

  • Position is responsible for the sale of EKINOPS products and services to the Tier One Service Providers in the United States.
  • Develop and implement strategic sales plan to deploy EKINOPS solutions
  • Work with Sales Engineering and Product Line Marketing Team to deliver technical and commercial solutions for the Tier One customer base.
  • Expedite and drive the requirements of customers within EKINOPS to deliver solution.
  • Provide the organization detailed overview of activities and tasks required, weekly updates in CRM tool.
  • Establish and complete meetings (in person and via video conference). Visibility / access to the customer is essential, product overviews, company updates and general business discussions are required weekly.
  • Research sources for developing prospective customers and for information to determine their potential.
  • Travel required

Education and Experiance

  • Bachelor or master’s degree in business or Engineering.
  • Cisco IP Certification or Equivalent IP background desirable
  • 5+ years’ experience and track record of success in a quota carrying sales role preferably with an IP networking equipment company deploying CPE solutions.
  • Proven success with at a minimum one US Tier One Service provider (ATT, Verizon, TMO, Century Link, Comcast)
  • Fundamental understanding and experience in IP and voice, SD-WAN solutions.
  • Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach).
  • Must be results-orientated and able to work both independently and within a team environment.
  • Must possess excellent verbal and written communication skills.
  • Proficiency in using Microsoft Office Suite applications and Salesforce.

Sales Director Western Region

Job Title

Sales Director Western Region 

Location

Western Region of the United States

Organization

North America Sales

Position Summary

  • Position is responsible for the sale of EKINOPS products and services to the Service Providers in the Western United States.
  • Develop and implement strategic sales plan to deploy EKINOPS solutions
  • Work with Sales Engineering and Product Line Marketing Team to deliver technical and commercial solutions for the Service Provider customer base.
  • Expedite and drive the requirements of customers within EKINOPS to deliver solution.
  • Provide the organization detailed overview of activities and tasks required, weekly updates in CRM tool.
  • Establish and complete meetings (in person and via video conference). Visibility / access to the customer is essential, product overviews, company updates and general business discussions are required weekly.
  • Research sources for developing prospective customers and for information to determine their potential.
  • Travel required

Education and experience

  • Bachelor or master’s degree in business or Engineering.
  • Broad knowledge of telecom and data center industry including, IP, MPLS, SDN and Optics as well as competitor trends
  • 5+ years’ experience and track record of success in a quota carrying sales role preferably with an WDM / Transport networking equipment company.
  • Fundamental understanding and experience in DWDM networks and overall transport solutions.
  • Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach).
  • Must be results-orientated and able to work both independently and within a team environment.
  • Must possess excellent verbal and written communication skills.
  • Proficiency in using Microsoft Office Suite applications and Salesforce.

India

Bangalore

R&D - MSAR - Software Development Engineer

Location

Bangalore - India

Contract type

Permanent, full time

Department

R&D

Duties and responsibilities

  • Requirement Analysis, Design, Development and Enhancement of IP and Security Protocols, Services and associated subsystems in a feature rich networking device/VNF,
  • Should work closely with all of R&D and Product Management to jointly deliver high quality products and solutions.
  • Evaluation of different architectural and implementation approaches.

Skills and profile

  • Prior experience in requirement analysis, design and implementation of IPv4 and IPv6 Services like AAA, RADIUS, TACACS, Syslog, Telnet, SSH, FTP, DHCP, DNS, NTP/SNTP and other networking device infrastructure control plane IP based modules.
  • Should have experience in the design and development of applications for multi-core architectures,
  • Prior experience in design and implementation of complex and scalable TCP/IP based applications,
  • Strong skills in design and development of a scalable complex networking product and experience in both RTOS/VxWorks and FreeBSD/Linux or similar platforms.
  • Strong expertise in C programming, Data Structures, TCP/IP stack, Socket programming, Multi-threading, IPC and debugging.
  • Should have experience in using tools (static analyzer, code review, unit testing) for robust software development.
  • Prior experience in commercial and /or open source networking stacks or in virtual environments building VCPE or VNFs is a strong plus.

Experience & Educational Qualifications

  • BE/B.Tech/ME/M.Tech or Equivalent in (Computer Science/ECE /EEE/Information Science)
  • 5+ Years of relevant experience

Brasil

Campinas

IT User Support & SysAdmin

Location

Campinas, Brasil

Contract type

Permanent, full time

Department

IT

Purpose of the job

The EKINOPS IT Department is an international team supporting internal users, tools and infrastructure worldwide.

Duties and responsibilities

  • You are responsible for IT user support with focus on South- and North-America, while being based in Campinas (Sao Paolo).
  • Your role focusses on helping colleagues on-site and remote to make optimal use of IT tools and services.
  • You extend your experience with basic sysadmin tasks, depending on your capabilities and evolution.
  • You are part of an international team, having colleagues & users in several continents.
  • You report to the group IT director (who has home base in Europe/Belgium).

Skills and profile

  • Strong experience in Microsoft client systems.
  • Understanding of enterprise local networks (ethernet, wifi, TCP/IP, DNS, DHCP, VLANs, routing).
  • Understanding of Microsoft 365 services, focus on user-support.
  • Basic understanding of server systems and services (Active Directory, WSUS, VMware).
  • Basic understanding of linux.
  • Basic understanding of devops tools and processes.
  • You focus on the goal, not having a 9-to-5 attitude.
  • You are self-learning and can work independently while not forgetting your role in the team.
  • You are continuously looking for improvement and you communicate about that to your responsible.
  • You have an analytical mind-set that allows you to focus on priorities and adapt strategies if needed.
  • You give priority to user-experience and operational excellence over sexy equipment & setups.
  • You are cost-aware and help optimize operational expenses.
  • You understand that creating inventories, documentation and procedures support the daily job of yourself and your colleagues.
  • You are sensitive to security-related and business-continuity related topics.
  • You are alert on (implicit) signals from systems & colleagues.
  • You can handle stress: in a breakdown situation, you focus on unblocking the issue.
  • You have a relevant experience of at least 5y in a similar profile.
  • You communicate fluently in English and Portuguese (spoken and written) and can be concise yet clear if needed.

Latest News

  • EKINOPS secures Remote Working with SD-WAN Home Office Connect

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading supplier of optical transport and enterprise connectivity solutions, today announces the launch of SD-WAN Home Office Connect, a compact networking solution tailored to support enterprises in overcoming the performance, security and legal challenges of managing remote working.

     
  • EKINOPS Chosen by Swisscom for Access Network Virtualization Software

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a network access and virtualization specialist, today announces that Swisscom (Bern/CH), a leading ICT company in Switzerland, has selected EKINOPS to deliver a new virtualized network solution on uCPE (universal Customer Premises Equipment).

     
  • EKINOPS OneOS6-LIM Certified on Verizon Wireless Network Together with Lanner 1515 Whitebox Solution

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading provider of open, future-proof and flexible networking solutions to service providers and telecom operators, today announces the certification of the EKINOPS OneOS6-LIM (Operating System and software Local Infrastructure Manager), with the Lanner NCA-1515/L-1515 on the Verizon Wireless Network. The certification under the Verizon Wireless Open Development Initiative (ODI) program allows a product to connect to the Verizon Wireless Network.

     

EKINOPS Worldwide

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EKINOPS AMERICAS
Telephone 800-670-2618

 

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