Learn more about the OneAccess portfolio : an extensive range of physical or virtualized access platforms: multi-service routers, Ethernet access devices, white-box CPE and VNFs for the agile delivery of managed enterprise services
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POSITIONS

CAREERS

EKINOPS product portfolio consists of two highly complementary product brands: one for Infrastructure (Ekinops360 for Optical Transport Solutions) and one for Managed Services (OneAccess for Network Access Solutions). Today, over 120 international service providers, including numerous Tier 1 carriers around the world, trust our people and technologies to help them with their infrastructure and to deliver enterprise managed services to their customers around the world. Over 50% of our 400 plus-strong team works in our multi-national R&D centers. Our company has a strong international background, with sales offices strategically located around the world. Our teams are dedicated, imaginative and astute.

Want to work for a dynamic, agile and international company shaping the future of communication services?
Then come and check us out.


Please apply to:

EKINOPS / Human Resources
By e-mail, click here

Positions advertised here are related to both the Ekinops360 and the OneAccess portfolios.


Vélizy (78140)

R&D - Voice SW Engineer

Job Title

R&D Software Engineer

Job Location

Vélizy, France

Purpose of the job

R&D in EKINOPS is organized in different programs. The open vacancy is located in the MSAR (multi-service access router) program located in Paris, France – with developers, integrators and test engineers. Rest of the MSAR team is based in Heverlee, Belgium and Bangalore, India.

The software engineer will be involved in the development on a network OS based on components. This is a unique network OS, flexible and modular for physical and virtual products (CPE, vCPE, vSBC, uCPE). The engineer will follow the continuous integration and DevOps practices in place in the program.

Duties and responsibilities

As an R&D software engineer, you will be involved in:

  • Analyzing technical requirements, telecommunication standards and product specifications
  • Write technical specification
  • Conceiving and designing software sub-systems
  • Investigate, analyse reported defects in existing code or new code
  • Create and maintain technical documentation

Skills and profile

  • Engineering school (bachelor + 5 years), master degree
  • Min 5 years of professional experience
  • Strong experience in C language
  • Linux OS usage & development user space
  • Recommended : good knowledge of VoIP SIP signalling protocols
  • Knowledge of IP protocols & networking
  • Real and recent experience in development of networking protocols
  • Good written and verbal communication in English and French
  • Autonomous, rigorous, and delivery-oriented with a commitment to quality
  • Proven ability to work well within a team

R&D Software Engineer

Location

Vélizy, FRANCE

Contract type

Permanent, full time

Department

R&D

Purpose of the job

R&D in EKINOPS is organized in different programs. The open vacancy is located in the MSAR (multi-service access router) program located in Paris, France – with developers, integrators and test engineers. Rest of the MSAR team is based in Heverlee, Belgium and Bangalore, India.

The software engineer will be involved in the development on a network OS based on components. This is a unique network OS, flexible and modular for physical and virtual products (CPE, vCPE, vSBC, uCPE). The engineer will follow the continuous integration and DevOps practices in place in the program.

Duties and responsibilities

As an R&D software engineer, you will be involved in:

  • Analyzing technical requirements, telecommunication standards and product specifications
  • Write technical specification
  • Conceiving and designing software sub-systems
  • Investigate, analyse reported defects in existing code or new code
  • Create and maintain technical documentation

Skills and profile

  • Engineering school (bachelor + 5 years), master degree
  • Min 5 years of professional experience
  • Strong experience in C language
  • Linux OS usage & development user space
  • Recommended : good knowledge of VoIP SIP signalling protocols
  • Knowledge of IP protocols & networking
  • Real and recent experience in development of networking protocols
  • Good written and verbal communication in English and French
  • Autonomous, rigorous, and delivery-oriented with a commitment to quality
  • Proven ability to work well within a team

Ingénieur Test et Validation

Job Title

Ingénieur Test et Validation

Location

Vélizy, France

Job Description

Dans le domaine des équipements réseaux, les clients sont à la recherche d’équipements offrant de plus en plus de garanties pour ce qui concerne la sécurité et la sureté de fonctionnement.

Dans le cadre d’un projet, EKINOPS France (ex OneAccess) cherche un Ingénieur Test & Validation pour définir et développer les jeux de test permettant de valider les prototypes ainsi que la solution complète (tests fonctionnels, performances, endurance, etc.).

Job Content

Rattaché au Directeur du programme, l’Ingénieur Test & Validation aura pour mission principales :

  • Participer aux phases d’analyse préliminaire (revue des exigences, analyse des risques)
  • Analyser les exigences et rédiger les cahiers de test
  • Définir les environnements et méthodologie d’exécution des tests
  • Concevoir, mettre en œuvre les plateformes de validation
  • Automatiser l’exécution des tests et la production des rapports

Profile and skills

  • Vous avez une expérience en validation de produits embarqués ainsi qu’une connaissance du développement logiciel en C et Python sur OS Linus, avec un accent sur les frameworks de test.
  • Une connaissance des réseaux (TCP/IP) et des problématiques de sécurité associées est un plus (vulnérabilités, attaques DDOS, malware, etc).
  • Maîtrise de la langue anglaise courante (écrit, parlé) – aptitude à travailler efficacement dans un environnement international, avec des équipes multi-localisées.
  • Vous êtes autonome, organisé, logique et rigoureux, force de proposition, doté d’un esprit d’analyse et d’un très bon relationnel.
  • Formation Ingénieur ou Master 2 en Informatique industrielle, 3 ans d’expérience minimum.

R&D – SDS Engineer

Location

France, Vélizy

Type of contract

Full-time permanent position

Department

R&D

Job Description

As the network industry is entering into a new age, with Software Defined Networking and Network Function Virtualization, OneAccess increasingly invests to maintain a leading role as a provider of SDN software and equipment’s.

The candidate will join our R&D department in Velizy, near Paris playing a key role in the development of our innovative next generation software defined solutions as part of the Software Defined Solutions Program.

Job Content

The R&D Software Engineer will have as main tasks and responsibilities:

  • Passionate with networking, propose innovative solutions, mockups, and an urge to “take it to the next level
  • Engage with system and solutions architects in the design and shaping of innovative solutions
  • Participate in the design, architecture definition, and technical specifications of new products or enhancements of existing products
  • Perform coding of new modules following the specifications
  • Investigate, analyze, correct, and document reported defects to enhance the quality of our products and our knowledge data base
  • Create, document, and implement unit test plans, scripts, and test harnesses
  • Create and maintain technical documentation to enrich the team’s collective know-how

Motivated software engineer, with system and network knowledge, you can demonstrate the following:

  • Software development experience: C, Linux environment
  • Knowledge of IP networks: basic knowledge in IP, deeper knowledge in security, protocols, IP stack, routing, … is a plus.
  • Knowledge of SDN or SD-WAN technologies is not necessarily expected but would be a plus.
  • Operating systems: knowledge of Linux (administration, development)
  • System performance tuning knowledge
  • Open source minded, experience of some linux distributions
  • Good written and verbal communication skills in both French and English
  • Autonomous, rigorous, and delivery-oriented with a commitment to quality and thorough approach to the work
  • Proven ability to work well within a team
  • Potential and willingness for personal development and improvement

Proactive and organized, you are able to work in an international environment with cross-functional teams. While attractive compensations will take care of your everyday life, we believe you will be delighted by the atmosphere, the energy, the team-spirit, and the fun to work on products that will shape our future.


Sophia-Antipolis (06560)

R&D Software Development Engineer

Location

Sophia Antipolis, FRANCE

Contract type

Permanent, full time

Department

R&D

Purpose of the job

As the network industry is entering into a new age, with Software Defined Networking and Network Function Virtualization, OneAccess increasingly invests to maintain a leading role as a provider of SDN/NFV advanced networking software and equipment’s.

The candidate will join our R&D department in Sophia-Antipolis, the French Telecom Valley, playing a key role in the design and development of our innovative next generation virtualization solutions as part of the Network Function Virtualization Program.

Duties and responsibilities

The R&D Software Engineer will have as main tasks and responsibilities:

  • Passionate with advanced network and virtualization solutions, propose innovative solutions, mockups, and an urge to “take it to the next level”
  • Engage with system and solutions architects in the design and shaping of innovative solutions
  • Participate in the design, architecture definition, and technical specifications of new products or enhancements of existing products.
  • Perform coding of new modules following the specifications
  • Investigate, analyze, correct, and document reported defects to enhance the quality of our products and our knowledge data base.
  • Create, document, and implement unit test plans, scrips, and test harnesses
  • Create and maintain technical documentation to enrich the team’s collective know-how

Skills and profile

  • Motivated software engineer, with a few years of experience, with system and network knowledge, you can demonstrate the following:
  • Software development experience: C, Python
  • Operating Systems: knowledge of linux (administration, development), kernel knowledge is a plus
  • Knowledge of SDN/NFV is not necessarily expected but would be a plus.
  • Virtualization : As a user or developer, hypervisors (KVM/QEMU, VMware), Cloud Management Platforms (Openstack, Cloudstack, Heat, …),…
  • SDN/NFV : Openflow, OpenNFV, Mano, …
  • Knowledge of IP networks: protocols, IP stack software development, (routing, security, wan optimization is a plus)
  • System performance tuning knowledge
  • Open source minded
  • Good written and verbal communication skills in both French and English
  • Autonomous, rigorous, and delivery-oriented with a commitment to quality and a thorough approach to the work
  • Proven ability to work well within a team
  • Potential and willingness for personal development and improvement

Proactive and organized, you are able to work in an international environment with cross-functional teams. While attractive compensations will take care of your every life, we believe you will be delighted by the atmosphere, the energy, the team-spirit, and the fun to work on products that will shape our future.


R&D Software Development Engineer

Location

Sophia Antipolis, FRANCE

Contract type

Permanent, full time

Department

R&D

Purpose of the job

As the network industry is entering into a new age, with Software Defined Networking and Network Function Virtualization, EKINOPS France increasingly invests to maintain a leading role as a provider of SDN/NFV advanced networking software and equipment’s.

The candidate will join our R&D department in Sophia-Antipolis, the French Telecom Valley, playing a key role in the design and development of our innovative next generation virtualization solutions as part of the Network Function Virtualization Program.

Duties and responsibilities

The R&D Software Engineer will have as main tasks and responsibilities:

  • Passionate with networking and virtualization solutions, propose innovative solutions, mockups, and an urge to “take it to the next level”
  • Engage with system and solutions architects in the design and shaping of innovative solutions
  • Participate in the design, architecture definition, and technical specifications of new products or enhancements of existing products.
  • Perform coding of new modules following the specifications
  • Investigate, analyze, correct, and document reported defects to enhance the quality of our products and our knowledge data base.
  • Create, document, and implement unit test plans, scrips, and test harnesses
  • Create and maintain technical documentation to enrich the team’s collective know-how

Skills and profile

Motivated software engineer, with a few years of experience, with system and network knowledge, you can demonstrate the following:

  • Software development experience: C, Python
  • Knowledge of IP networks: protocols, IP stack software development, (routing, security is a plus)
  • Knowledge of virtualization or data path acceleration technologies would be a plus
    • Virtualization: As a user or developer, hypervisors (KVM/QEMU, VMware)…
    • DPDK, DPAA, …: Processor solutions for data path acceleration
  • Operating systems; knowledge of Linux (administration, development)
  • System performance tuning knowledge
  • Open source minded, experience of some linux distriBution
  • Good written and verbal communication skills in both French and English
  • Autonomous, rigorous, and delivery-oriented with a commitment to quality and a thorough approach to the work
  • Proven ability to work well within a team
  • Potential and willingness for personal development and improvement

Proactive and organized, you are able to work in an international environment with cross-functional teams. While attractive compensations will take care of your everyday life, we believe you will be delighted by the atmosphere, the energy, the team-spirit, and the fun to work on products that will shape our future.


R&D Test Engineer

Location

Sophia Antipolis, FRANCE

Contract type

Permanent, full time

Department

R&D

Purpose of the job

As the network industry is entering into a new age, with more cloud-based applications and Network Function Virtualization, EKINOPS France increasingly invest to maintain a leading role as as provider of advanced networking software and equipment’s.

The candidate will join our R&D department in Sophia-Antipolis, the French Telecom Valley, playing a key role in the test and validation of our innovative next generation advanced networking solutions.

Duties and responsibilities

The R&D Test Engineer will have as main tasks and responsibilities:

  • Analysis of functional specifications
  • Test plan study and redaction
  • Test coding (for automatic tests)
  • Test setup preparation
  • Tests execution & Test report redaction
  • Problem identification, report and management
  • Discuss problem resolution with development team
  • Create and maintain technical documentation to enrich the collective know-how

Skills and profile

Text engineer, preferably with a few years of experience, with system and IP network knowledge, you can demonstrate the following:

  • Good Knowledge of IP networks: IP network tests environments
  • Passionate with advanced network and virtualization solutions
  • Software development experience: Python, Shell
  • Knowledge in virtualization technologies (KVM) would be a plus.
  • Operating systems: knowledge of Linux (simple administration and installation
  • Open source minded
  • Good written and verbal communication skills in both French and English
  • Autonomous, rigorous, and delivery-oriented with a commitment to quality and a thorough approach to the work
  • Proven ability to work well within a team
  • Potential and willingness for personal development and improvement

Belgium

Leuven - Heverlee

Deputy Production Director

Job Title

Deputy Production Director

Job Location

Heverlee – BELGIUM

Purpose of the job

The Deputy Production Director assists the production Director in all tasks, and more specifically:

  • Taking care of the logistic Management within the EKINOPS Belgium Production Plant : Leads the team and handles processes involved in the supply chain, leading a variety of parties including the logistic team, suppliers, sub-contractors and the production.
  • Coordinating processes to ensure customer satisfaction.
  • Using with a great agility the ERP tools (SAP) and other IT tools to handle and supervise
  • Supporting new products introductions in close relationship with Industrial product managers (IPM), coordinates and follow-up all activities within the plant
  • Put the monthly long term planning in the system and report the constraints and issue to corporate.

Duties and responsibilities

The job is situated in a production environment that is working back to back to customer orders.

Activities :

  • Introduction of new products from EKINOPS Group
  • Applying company rules and processes
  • Processing of Loans and internal requests in close coordination with IPMs
  • Follow-up prototyping with IPM and R&D
  • Plan and follow-up High mix Low, Medium and High volumes orders
  • Phase-out EOL products , minimizing obsolete stock of components and sub-assemblies
  • Bring in the team the up-to-date tools regarding production management
  • Follow-up forwarders

Some KPIs :

  • Stock levels
  • Continuous review of Components’ MOQ and challenge of purchasing team
  • Service rate towards customers, on time deliveries >98%
  • +/- 15K units per month over 150 order lines

Skills and profile

Education level & general experience:

  • 12 years experience in a production environment with position led at different  levels
  • A1 logistic
  • 5 years’ experience in Logistics management in a production of electronic or electro mechanic products in a very high quality and high flexibility demanding environment (industrial, aeronautic, automotive , …)

Technical knowledge:

  • PC MS Office
  • Strong expertise in using ERP for the main functionalities used in a production environment (specific expertise in SAP is a plus).
  • Strong expertise in Excel
  • Lean-Six sigma tools or equivalent (The 5 Whys, The 5S System, Value Stream Mapping, Regression Analysis, Pareto Chart, FMEA, Kaizen (Continuous Improvement), Poka-yoke (Mistake Proofing)
  • Ability to report on quality complaints using standard reporting methods (8D or similar)

Behavioural indicators:

  • Strong leadership and teamwork skills
  • Communication and interpersonal skills
  • Ability to manage changes
  • Be analytical and creative, and possess strong knowledge in a variety of disciplines such as component purchasing, logistic department manage-ment, production management and scheduling, plant organization, …
  • Creative problem-solving skills
  • Flexible
  • Ability to plan, direct and coordinate teams with a pro-active attitude, led by example.
  • Fluent in Dutch and English, French is a plus.

R&D - Team Lead – Embedded SW

Job Title

R&D Software Engineer

Job Location

Heverlee, Leuven – BELGIUM

Purpose of the job

Within the R&D department, the teamleader/embedded software engineer will play a key role in the follow-up of a team of embedded SW engineers for the creation of software for our routers. You will work in a multidisciplinary team to develop and integrate proprietary and third party technologies into a comprehensive and cost-efficient design.

Duties and responsibilities

The teamleader/embedded software (firmware) engineer will have as main tasks and responsibilities:

  • Manage a team of 5-10 embedded software engineers
    • Workload estimation & resource allocation
    • Daily follow-up of technical progress & issues
    • Assist the team members during development
    • Work closely with other team leaders and development teams
  • Participate in architecture definition & write technical specifications
  • Review coding of implemented modules to written technical specifications
  • Investigate, analyze and document reported defects
  • Create, implement and maintain technical documentation

Skills and profile

Master Degree in Engineering or Software, you have 2 to 5 years’ experience in a similar position and you can demonstrate the following:

  • Fluent in English (Dutch and/or French is an advantage)
  • Good communication skills & proven experience or ability to motivate & drive a team
  • Expertise in C coding
  • A practical knowledge of networks, broadband and telecommunication environment
  • Experience with:
    • development of (Linux) drivers
    • processor architectures (ARM/PowerPC/Intel)
    • multicore development
    • development & integration of data handling solutions (up to layer 4)
    • Proactive and able to work in an international environment with cross-functional teams
  • Proven ability to work well within a team

Central Pre-sales Manager

Location

Heverlee, Belgium

Contract type

Permanent, full time

Department

SALES

Purpose of the job

Support the sales developments in close cooperation with the account manager. Deliver pre-sales oriented technical support and follow-up on the customer- projects, as well as representing the customer within the EKINOPS organization as regards technical feedback and questions.

Context

  • Collaboration with a multi-cultural / multi-site organization
  • Large product and technology range to support
  • Fast changing technical environment, constant need to keep up to date
  • Country-dependent technical requirements, dependent on the development phase of the telecommunication infrastructure

Duties and responsibilities

  • Build in-depth knowledge of the customers’ technical architecture, services model and Operational processes
  • Build intimate relationships with the customer Engineering and Service development functions
  • Provide in depth knowledge of EKINOPS product portfolio to the customer and account team
  • Knowhow and experience of WDM and Access is a strong plus
  • Propose compelling solutions to meet customers technical requirements
  • Construct winning technical responses to RFIs and RFPs
  • Identify the appropriate software and hardware configurations to meet the customer’s needs
  • Project Manage the technical action plan from selection to deployment (customer qualification and testing)
  • Manage the communication of special requirements, new products and features through the CTO and Product Marketing / Management organization

Skills and profile

  • Education level & general experience
    • Bachelor or Master degree in engineering, informatics or equal by experience
    • 5 years of technical experience in the sector (IT/datacom)
  • Technical knowledge
    • Telecom background (Routing protocols, QoS, tunnelling, IP VPNs, security …)
    • VoIP solutions (SIP, SBC, centrex, Coding techniques)
    • Experience in IT, Virtualization is a strong plus
    • DWDM optical transport
  • Behavioural indicators
    • Can-do and ownership attitude
    • Ability to work in a team
    • Good communication / presentation skills
    • Ability to build relationship with various functional and hierarchical groups (technical, marketing, management)
    • Copywriting skills
    • Entrepreneurial spirit with strong business development skills
    • Multi-lingual: Dutch, English, French
    • Self-learning attitude
    • Prepared for travel up to 60%

R&D System Test Engineer

Location

Heverlee, Belgium

Contract type

Permanent, full time

Department

R&D – MSAR Program

Purpose of the job

R&D in EKINOPS is organized in different programs. The open vacancy is located in the MSAR (multi-service access router) program located in – Heverlee, Belgium – Paris, France – Bangalore, India with developers, integrators and test engineers.

The test engineers are involved in firmware testing on the technologies developed in the MSAR division in Belgium: xDSL (ADSL, VDSL, SHDSL) and 3G/4G technology, gigabit routing and switching, Wi-Fi technologies, UTM (Universal Threat Management: e.g. IPSEC, firewall) and virtualization.

Direct job coaching is provided and you will gradually work more independently within the team (& take initiatives to improve problem solving)

Duties and responsibilities

As a System R&D Test engineer, you will be involved in:

  • analyzing technical project and customer requirements
  • designing test procedures and setups from these specifications from a higher system level
  • executing technical testing based on above standardised test procedures in an network environment
  • reproducing, reporting and analysing the discovered problems
  • automating test sequences & test setups for upcoming maintenance software cycles
  • designing and managing automation test framework architectures
  • analysing the inter-operation of functionalities & technologies
  • generating & documenting test reports

Skills and profile

  • Master’s Degree in Engineering (Electronics or Telecommunications)
  • Good communication skills, both verbal and written in English
  • Strong system knowledge of networking protocols and networking services in general
  • Strong scripting knowledge and automation in general
  • Strong knowledge of Linux OS and Linux network tools
  • Knowledge of voice protocols and interfaces is a plus
  • Knowledge of open source and dedicated voice & data generator tools (Spirent, Ixia, SIPp, Asterisk,…) is a plus

USA

Sales Engineer VOICE / ROUTING

Job Title

Sales Engineer VOICE / ROUTING

Job Location

USA/Canada

Position Summary

Candidate will be the technical liaison to our customers, supporting them from concept to delivery working with all levels in the customer organization, internal development and engineering teams. Ideal candidate will have superior knowledge of Voice, SBC, Routing, Switching, and related items.

Job Requirements

  • Thorough understanding of Networking, Routing, VOIP, and SIP technologies
  • Thorough understanding of IP, HTTP, REST, NETCONF, OpenConfig and YANG.
  • Strong understanding of network analytics and telemetry
  • People-oriented problem-solver, able to co-ordinate, analyze and aggregate inputs from multiple experts at all levels across the customer, inside the company and from third-parties.
  • Must be able to organize meetings and explain all related issues to customers and internal groups alike.
  • Job requires travel and ability to work non-standard hours to interface with multiple groups as needed and international teams.

Education / Experience Requirements

  • Bachelors Degree in Computer Science, Engineering or related field preferred.
  • 5+ years experience preferred.
  • CCNP or equivalent experience required.

Sales Director

Job Title

Sales Director

Location

General

Organization Name

Sales – North America

Position Summary

Candidate should possess a telecom/data center sales background with strong solution selling skills and ability to generate revenue by developing new profitable business opportunities. Minimum requirements include ability to anticipate and identify business needs; develop recommendations and solutions, and provide excellent on-going relationship management with customers at all levels, with a demonstrated success at executive levels.

Essential Duties & Responsibilities

  • Responsibility for the sale of EKINOPS products and/or services to Tier One Service Provider. Establishes and maintains very close contact and rapport with customers and prospects.
  • Anticipates and identifies business needs; develops recommendations and solutions. Makes decisions based on strategic and long-term objectives and recognition of potential business impacts.
  • Presents proactive solutions and recommendations to management, customers and/or external audiences
  • Builds and retains account ownership for the customers.
  • 50% travel is required

Skills

  • Strong existing relationships in the Service Providers: Verizon and/or Telus preferred
  • Contributes to the development of innovative solutions and ideas to drive incremental revenue.
  • Broad knowledge of telecom industry including, IP, MPLS, SDN. Virtualization, Access and Optics.
  • Requires 10+ years’ experience
  • Strong business acumen in planning and organizing, information integration, decision-making and ability to achieve results while focusing on customer requirements and business success.
  • Possesses ability to acquire an in-depth understanding of EKINOPS functional area objectives and strategies within first three months on the job.
  • Determines and pursues courses of action essential in obtaining desired outcomes.
  • Is accountable for developing and implementing business strategies.

Education / Experience

  • Tracked record of selling and management experience within the Service Provider arena
  • Previous major account management essential.
  • Bachelor’s degree or equivalent experience. Master’s degree desired.

Third Level Support Engineer

Job Title

Third Level Support Engineer

Location

Rockville (MD), USA

Contract type

Temporary (VIE 12 months), full time

Department

Central Support Operations

Purpose of the job

You are an experienced network engineer in both routed & switched network environments and you are looking for a new technical challenge on a global scale inside a leading manufacturer for network devices.

As a 3rd level Customer Support Engineer, you will be joining our team Central Support Operations. On a daily basis, you will offer technical support to worldwide customers (operators & integrators) in order to validate solutions and win projects.

You will play a key role for problem reproduction and resolution interacting with R&D, and will be responsible for pre-validating new features before demonstrating them to the customers.

Furthermore, you will be the direct point of contact for customer questions and issues reported for our devices and will assist them towards a full solution.

Essential Duties & Responsibilities

The Field Support Engineer is a critical member of the customer facing sales team in North America, having primary responsibility for providing pre-sales technical support and field engagement activities. The Field Support Engineer will report directly to the Sales Engineering Director.

Provide technical and sales support to the Sales team:

  • Perform technical demonstrations, evaluation, Proof of Concepts and presentations to customers, partners and prospects
  • Assist in the development of formal sales proposals to meet customers’ requirements
  • Manage product certifications in customer labs
  • Provide direct support for the technical fulfilment of RFI’s, RFQ’s and  RFP’s in the region

Provide technical support to customers :

  • Manage customers’ issues to resolution via formal ticketing system
  • Perform lab testing for software features
  • Assist in deploying maintenance releases

Skills and profile

  • Education: BS/BA (EE/CS) or equivalent
  • Strong problem solving skills including the ability to assess a problem and determine an effective course of action, while managing the customer’s expectations
  • Good written and verbal communication in English
  • Excellent presentation skills
  • Full understanding of data networking and associated protocols
  • Cisco Certified Networking Associate (CCNA) or equivalent
  • Cisco Certified Network Professional (CCNP) desirable
  • Full understanding of SIP and how it is deployed in a service provider’s environment
  • Ability to install applications on LINUX, UNIX and Windows Server operating systems
  • Ability to work remotely effectively and add value as a team member
  • The role will be field based in Rockville (MD) but will require travelling throughout North America, and occasionally to Headquarters in France.

Proactive and organized, you have good communications skills, and are able to work in an international environment with cross-functional teams.


India

We are recruiting multiple engineering positions in India. To find out more, email us.

Latest News

  • EKINOPS Opens New US Office

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading supplier of optical transport equipment and router solutions for service providers and telecom operators, today announces the opening of new North America Headquarters in Rockville, Maryland, USA.

     
  • EKINOPS and Passman meet demands of “bandwidth hungry” hospitality customers

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading provider of open and fully interoperable Layer 1, 2 and 3 network solutions, and international hospitality digital service specialists, Passman, today announced the availability of true 1Gb services-enabling routers, which will further enhance quality of service (QoS) delivery for Wi-Fi guest access services.

     
  • EKINOPS Centralizes Metro Ethernet SLA Monitoring & Service Activation for CSPs with new 10G Access Device

    EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading global supplier of telecommunications solutions for operators, today unveils a OneAccess 10G Ethernet Access Device (EAD) that will enable operators and communication service providers to offer high-speed Ethernet services to Enterprise and wholesale customers.

     

EKINOPS Worldwide

EKINOPS EMEA & APAC
Telephone +33 (0)1 77 71 12 00

EKINOPS AMERICAS
Telephone +1 (571) 385-4103

 

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