If you think you'd like to be a member of our team and help grow the company, then we'd like to hear from you.
EKINOPS / Human Resources
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Or by mail: 3 rue Blaise Pascal, 22300 Lannion, France
Third Level Support Engineer
Rockville (MD), USA
Temporary (VIE 12 months), full time
Central Support Operations
You are an experienced network engineer in both routed & switched network environments and you are looking for a new technical challenge on a global scale inside a leading manufacturer for network devices.
As a 3rd level Customer Support Engineer, you will be joining our team Central Support Operations. On a daily basis, you will offer technical support to worldwide customers (operators & integrators) in order to validate solutions and win projects.
You will play a key role for problem reproduction and resolution interacting with R&D, and will be responsible for pre-validating new features before demonstrating them to the customers.
Furthermore, you will be the direct point of contact for customer questions and issues reported for our devices and will assist them towards a full solution.
The Field Support Engineer is a critical member of the customer facing sales team in North America, having primary responsibility for providing pre-sales technical support and field engagement activities. The Field Support Engineer will report directly to the Sales Engineering Director.
Provide technical and sales support to the Sales team:
Provide technical support to customers :
Proactive and organized, you have good communications skills, and are able to work in an international environment with cross-functional teams.
Sales – North America
Candidate should possess a telecom/data center sales background with strong solution selling skills and ability to generate revenue by developing new profitable business opportunities. Minimum requirements include ability to anticipate and identify business needs; develop recommendations and solutions, and provide excellent on-going relationship management with customers at all levels, with a demonstrated success at executive levels.
1er décembre 2018
Vous évoluerez au sein de la Direction de la Production d’Ekinops.
Rattaché au responsable Production, vos missions s’articuleront autour des axes suivants :
Formation import / export de niveau bac+2
Une première expérience est fortement souhaitée
dès que possible
selon le profil
Vous évoluerez au sein de la Direction Financière d’Ekinops. Rattaché au responsable administratif et financier, vos missions s’articuleront autour des axes suivants :
Ces missions sont évolutives à moyen terme en fonction de votre profil, de vos aptitudes et des challenges qui se présenteront à vous.
De formation supérieure en Gestion-Comptabilité (bac+2), vous bénéficiez déjà d’une première expérience idéalement en cabinet comptable.
Vous maîtrisez parfaitement les outils informatiques et en particulier Excel.
Autonome, rigoureux et force de proposition, vous évoluerez dans un contexte international en forte croissance.
EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading supplier of optical transport equipment and router solutions for service providers and telecom operators, today announces the opening of new North America Headquarters in Rockville, Maryland, USA.
EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading provider of open and fully interoperable Layer 1, 2 and 3 network solutions, and international hospitality digital service specialists, Passman, today announced the availability of true 1Gb services-enabling routers, which will further enhance quality of service (QoS) delivery for Wi-Fi guest access services.
EKINOPS (Euronext Paris - FR0011466069 – EKI), a leading global supplier of telecommunications solutions for operators, today unveils a OneAccess 10G Ethernet Access Device (EAD) that will enable operators and communication service providers to offer high-speed Ethernet services to Enterprise and wholesale customers.